Tag Archives: metrics

Better Test Reporting – Data-Driven Storytelling

Testers have a lot of project “health” data at their finger tips – data collected from others in order to perform testing and data generated from testing itself. And, sometimes test reporting gets stuck on simply communicating this data, these … Continue reading

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Performance and Culture – Contrived vs. Legitimate Quality

I read with interest and appreciation the comments on the View from the Q blog about what not to do with respect to Performance Management. I have encountered reporting situations and the ultimate result is that more energy and effort is spent … Continue reading

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I Say “Quality”! You Say…?

Quality is one of those words that embodies so much and can mean such different things to different people. Image credit: Pixelors.com For instance: Why do you have the car that you have? Would you change it if you could … Continue reading

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Making Numbers Count – Metrics that Matter

As testers and test managers, we are frequently asked to report on the progress or results of testing to our stakeholders.  Questions like “How is testing going?” may seem simple enough at a glance, but there are actually a number … Continue reading

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Critical to Value: Strategic Metrics for Quality Management

The content in this post is based on the exceptional book from ASQ Press, Design for Six Sigma as Strategic Experimentation by H.E. Cook.  (ISBN 0-87389-645-9) pub. 2005. While it is insightful for our profession to engage and embrace globalization, … Continue reading

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The Return Of Dendrograms

What is Dendrogram-Based Testing? Well, what is a dendrogram to start with? A dendrogram is a tree diagram that visualises hierarchical clustering. If that didn’t help, a dendrogram basically groups objects in a tree view based on how similar they … Continue reading

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Dendogram-Based Testing

Friday afternoon I was looking through the latest tweets when my eye was caught by the phrase Dendogram-Based Testing. I like all words that have a Greek origin and sound like science, so I had a closer look, and of … Continue reading

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Metrics – Thinking In N-Dimensions

I presented “Metrics – Thinking in N-Dimensions” to VANQ.org, the Vancouver Software Quality Assurance User Group, and I wanted to share that material with you. The biggest challenge in establishing an effective metrics programme is not the formulas, statistics, and … Continue reading

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Why Pay High Prices for Defect Management

This article was published in Volume 2 Issue 10 of Software Test and Performance, www.stpmag.com If you want quality costs to stop guzzling money, the most effective thing you can do is optimize your project’s defect life cycle. Here’s how. … Continue reading

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Optimizing the Defect Lifecycle – with Resolution

I presented “Optimizing the Defect Lifecycle – with Resolution” to VANQ.org, the Vancouver Software Quality Assurance User Group. Subsequently I presented it to the Southern Idaho Society for Software Quality Assurance and UBC Continuing Studies (Tech.UBC.ca), and I wanted to … Continue reading

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