Category Archives: Planning for Quality

Articles discussing how to build quality into the project through upfront planning, practical practices, and streamlined processes

Make Testing Your Competitive Advantage

At first glance, testing might only look like a cost, but testing can actually help you reduce risk, get your product to market faster and contribute to a considerably improved customer experience. Testing is often viewed as a necessary evil, … Continue reading

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Performance and Culture – Contrived vs. Legitimate Quality

I read with interest and appreciation the comments on the View from the Q blog about what not to do with respect to Performance Management. I have encountered reporting situations and the ultimate result is that more energy and effort is spent … Continue reading

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Don’t Wait, Take – A Smart Approach to Testing

It is common for testing to be given constraints around schedule, budget, team members/skills, and even tools. So, when you are asked to step out of this box and propose what you think is needed for the next project, a … Continue reading

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Accessibility Testing: Four Tips for Doing It Right

If you are feeling a little overwhelmed by the extra effort involved in delivering accessible software, don’t be dismayed. Here are some helpful tips to keep in mind. 1. Embed Accessibility Testing The purpose of the first round of guideline … Continue reading

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Selling Accessibility Testing and a Plan to Get Started

During a sales meeting, a question on accessibility was asked. “How do we talk about the importance of accessibility testing without fear becoming the main motivation to act?” I had to admit that in all my years running accessibility testing … Continue reading

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Quality – Epiphany of Value, Purpose, and Function

The article by Brooks, referenced in View from the Q, uses terms like conversion and epiphany to describe the recognition and adoption of quality.  Deming is compared to the famous evangelist, Billy Graham. My own conversion was at the feet … Continue reading

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Let’s Start a Test Revolution

Before I started my career as a tester, I was a scientist doing research in particle physics, and my years in science trained me to be skeptical, inquisitive and open to new approaches. It was the idea of continuous learning … Continue reading

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Quality Power

This post is in response to the timely and provocative question from the ASQ CEO, Bill Troy.  In his View From The Q post, the challenge is made to members of the Quality community to expand their capabilities to include leadership. The … Continue reading

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Strategy: Surviving Contact by Using Mobilization and Governance

This post is in response to the latest View from the Q blog on Strategy. I don’t have anything to add to the formation of a strategy, as Bill Troy addressed this subject concisely and effectively.  Instead I will place … Continue reading

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Evolution – Lean Six Sigma Examples

There is a discussion as to whether the future of Quality will progress along an Evolutionary or Revolutionary path.  This will show how Quality has evolved from its origins to is present form. One observation I would like to share … Continue reading

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