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Author Archives: Daniel Zrymiak
Performance and Culture – Contrived vs. Legitimate Quality
I read with interest and appreciation the comments on the View from the Q blog about what not to do with respect to Performance Management. I have encountered reporting situations and the ultimate result is that more energy and effort is spent … Continue reading
Posted in All, Planning for Quality, Team Building
Tagged data, gamification, high performance teams, metrics, people, software testing
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Quality – Epiphany of Value, Purpose, and Function
The article by Brooks, referenced in View from the Q, uses terms like conversion and epiphany to describe the recognition and adoption of quality. Deming is compared to the famous evangelist, Billy Graham. My own conversion was at the feet … Continue reading
Posted in All, Planning for Quality
Tagged process improvement, software testing
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Quality Power
This post is in response to the timely and provocative question from the ASQ CEO, Bill Troy. In his View From The Q post, the challenge is made to members of the Quality community to expand their capabilities to include leadership. The … Continue reading
Posted in All, Planning for Quality, Team Building
Tagged people, process improvement, software testing
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Strategy: Surviving Contact by Using Mobilization and Governance
This post is in response to the latest View from the Q blog on Strategy. I don’t have anything to add to the formation of a strategy, as Bill Troy addressed this subject concisely and effectively. Instead I will place … Continue reading
Posted in All, Business of Testing, Planning for Quality
Tagged process improvement, software testing
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Evolution – Lean Six Sigma Examples
There is a discussion as to whether the future of Quality will progress along an Evolutionary or Revolutionary path. This will show how Quality has evolved from its origins to is present form. One observation I would like to share … Continue reading
Posted in All, Planning for Quality
Tagged process improvement, software testing
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Evolution along the Quality Continuum
In response to the question posed in the recent View From The Q concerning whether the progression of Quality will follow an Evolutionary or Revolutionary path, I will first describe my vision of where the Quality domain will be in fifty years. … Continue reading
Posted in All, Planning for Quality
Tagged process improvement, software testing
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Quality Without Governance = Disaster
I found another example of how an organization’s governance undermined its quality discoveries, to the detriment of its customers and society at large. GM Cobalt Delayed Recall The link describes a scenario where General Motors recalled its 2005-2007 Chevy Cobalt … Continue reading
Posted in All, Business of Testing, Planning for Quality, Risk & Testing
Tagged people, process improvement, quality gates, software testing
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Critical to Value: Strategic Metrics for Quality Management
The content in this post is based on the exceptional book from ASQ Press, Design for Six Sigma as Strategic Experimentation by H.E. Cook. (ISBN 0-87389-645-9) pub. 2005. While it is insightful for our profession to engage and embrace globalization, … Continue reading
Posted in All, Planning for Quality
Tagged metrics, process improvement, software testing
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Meaning of Quality: Different Things to Different People
In my first job following university, I sold financial products on commission. In this role, I had to memorize a script which I can still remember more than 20 years later. “Financial planning means different things to different people. To … Continue reading
Posted in All, Planning for Quality
Tagged process improvement, software testing
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Quality for Rapid Delivery
In the interests of the September theme, I will keep this short. In his blog, Paul B posed the following challenge: “a conversation about how the practice of quality could evolve to support the needs of a rapidly changing world. … Continue reading
Posted in All, Planning for Quality
Tagged process improvement, software testing
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