Tag Archives: process improvement

Quality Power

This post is in response to the timely and provocative question from the ASQ CEO, Bill Troy.  In his View From The Q post, the challenge is made to members of the Quality community to expand their capabilities to include leadership. The … Continue reading

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Strategy: Surviving Contact by Using Mobilization and Governance

This post is in response to the latest View from the Q blog on Strategy. I don’t have anything to add to the formation of a strategy, as Bill Troy addressed this subject concisely and effectively.  Instead I will place … Continue reading

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Evolution – Lean Six Sigma Examples

There is a discussion as to whether the future of Quality will progress along an Evolutionary or Revolutionary path.  This will show how Quality has evolved from its origins to is present form. One observation I would like to share … Continue reading

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Evolution along the Quality Continuum

In response to the question posed in the recent View From The Q concerning whether the progression of Quality will follow an Evolutionary or Revolutionary path, I will first describe my vision of where the Quality domain will be in fifty years. … Continue reading

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Seeing What Isn’t There – The Use of Heuristics

Have you ever been about to document a defect discovered in an application under test and wondered how to best compose your words? You want to make sure the defect is clear to the stakeholders, making sure it gets the … Continue reading

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I Say “Quality”! You Say…?

Quality is one of those words that embodies so much and can mean such different things to different people. Image credit: Pixelors.com For instance: Why do you have the car that you have? Would you change it if you could … Continue reading

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Did Sesame Street Impact the Adoption of Agile Methodology?

History of Sesame Street The first episode of Sesame Street aired in November 1969. It was aimed at preschoolers and was based on any number of research studies. ‘It wanted to be an educational program due to the common thought … Continue reading

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Risk Mitigation – Scarcity Leads to Risk-Driven Choices

I presented “Risk Mitigation – Scarcity Leads to Risk-Driven Choices” to yvrTesting.com and the Annex Consulting Group, and I wanted to share that material with you. Image credit: http://sbhshgovapmacro.wordpress.com/what-is-economics/ Testing is a recognized mitigation solution for certain risks on a … Continue reading

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Quality Without Governance = Disaster

I found another example of how an organization’s governance undermined its quality discoveries, to the detriment of its customers and society at large. GM Cobalt Delayed Recall The link describes a scenario where General Motors recalled its 2005-2007 Chevy Cobalt … Continue reading

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Own Your Approach – Drive Process Improvement

You and your team have to live with the impact of poor internal quality every day, on every project.  But fixing these issues or improving the situation is not often a top priority. “No one keeps track of the costs … Continue reading

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