Category Archives: Planning for Quality

Articles discussing how to build quality into the project through upfront planning, practical practices, and streamlined processes

Evolution along the Quality Continuum

In response to the question posed in the recent View From The Q concerning whether the progression of Quality will follow an Evolutionary or Revolutionary path, I will first describe my vision of where the Quality domain will be in fifty years. … Continue reading

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Seeing What Isn’t There – The Use of Heuristics

Have you ever been about to document a defect discovered in an application under test and wondered how to best compose your words? You want to make sure the defect is clear to the stakeholders, making sure it gets the … Continue reading

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It’s Always Risky Business with Web Applications

There is a sign on the front door of our office building. It’s been there all winter. It says something like this: “Would the last person leaving the building please make sure the doors are locked? They sometimes stick”. Sometimes … Continue reading

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I Say “Quality”! You Say…?

Quality is one of those words that embodies so much and can mean such different things to different people. Image credit: Pixelors.com For instance: Why do you have the car that you have? Would you change it if you could … Continue reading

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To Test or Not to Test?

What is COTS? Commercial Off-The-Shelf (COTS) software is pre-built software usually provided by a 3rd party vendor. COTS applications typically require configurations and / or customizations that are tailored to specific requirements of the customer for their software solution. The … Continue reading

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Risk Mitigation – Scarcity Leads to Risk-Driven Choices

I presented “Risk Mitigation – Scarcity Leads to Risk-Driven Choices” to yvrTesting.com and the Annex Consulting Group, and I wanted to share that material with you. Image credit: http://sbhshgovapmacro.wordpress.com/what-is-economics/ Testing is a recognized mitigation solution for certain risks on a … Continue reading

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Making Numbers Count – Metrics that Matter

As testers and test managers, we are frequently asked to report on the progress or results of testing to our stakeholders.  Questions like “How is testing going?” may seem simple enough at a glance, but there are actually a number … Continue reading

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Quality Without Governance = Disaster

I found another example of how an organization’s governance undermined its quality discoveries, to the detriment of its customers and society at large. GM Cobalt Delayed Recall The link describes a scenario where General Motors recalled its 2005-2007 Chevy Cobalt … Continue reading

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Testing User Experience – Should You Care?

One day after work, I decided to go to a newly renovated location of my gym to try it out.  My objectives were to get a workout in, see where this new gym was and whether I would like working … Continue reading

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Own Your Approach – Drive Process Improvement

You and your team have to live with the impact of poor internal quality every day, on every project.  But fixing these issues or improving the situation is not often a top priority. “No one keeps track of the costs … Continue reading

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